Terms & Condidtions

1. Introduction

Welcome to Abnormal Load Solutions Ltd (“we”, “us”, “our”).
These Terms & Conditions govern your use of our website and the services we provide.
By accessing our website or engaging our services, you agree to be bound by these Terms.
If you do not agree, please do not use our website or services.

2. Company Information

Abnormal Load Solutions Ltd
Registered in England and Wales – Company No. 10790246
Email: info@abnormalloadsolutions.com

3. Our Services

We provide logistics, transport, and project management services, including:

• Abnormal and out-of-gauge cargo handling

• Domestic and international freight

• Air and sea freight coordination

• Local and door-to-door transport solutions

• Data centre and technology equipment logistics

All services are subject to written quotation, confirmation, and acceptance.

4. Quotations and Pricing

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• Quotations are valid for 30 days unless otherwise stated.

• Prices are based on the information provided at the time of quotation.

• Any changes to weight, dimensions, destination, or handling requirements may result in revised pricing.

• All prices exclude VAT (if applicable) and any third-party fees unless otherwise agreed in writing.

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5. Bookings and Contracts

A booking or contract is confirmed once you:

• Accept a written quotation, and

• Provide any required documentation or payment.

All bookings are subject to availability and compliance with applicable transport regulations.

6. Payment Terms

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• Payment terms are as stated in your quotation or invoice.

• Late payments may incur statutory interest under the Late Payment of Commercial Debts (Interest) Act 1998.

• We reserve the right to withhold or suspend services in the event of non-payment.

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7. Client Responsibilities

Clients must ensure:

• All cargo information provided is accurate (weight, size, contents, and condition).

• Goods are properly packaged, labelled, and ready for transport.

• Necessary documentation (permits, customs paperwork, etc.) is supplied where required.

• Access and handling conditions at pickup and delivery points are safe and suitable.

We are not liable for delays or issues caused by incomplete or inaccurate information provided by the client.

8. Liability and Insurance

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• We take all reasonable care to ensure safe handling and delivery of goods.

• However, we are not liable for losses, damage, or delays caused by events beyond our control, including but not limited to weather, customs delays, strikes, or third-party actions.

• Clients are responsible for arranging adequate cargo insurance unless otherwise agreed in writing.

• Our total liability is limited to the amount specified in our insurance policy or as otherwise stated in the contract.

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9. Delays and Cancellations

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• If you need to cancel or amend a booking, please contact us as soon as possible.

• Cancellation fees may apply depending on the stage of the project or services already rendered.

• We are not responsible for delays caused by unforeseen circumstances, regulatory restrictions, or third-party service providers.

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10. Use of Our Website

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• The content on our website is for general information only and may change without notice.

• We make no guarantees about the accuracy or completeness of the information provided.

• You agree not to misuse our website, upload harmful material, or attempt to access restricted areas.

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11. Intellectual Property

All text, logos, designs, and content on this website are the property of Abnormal Load Solutions Ltd or its licensors.
They may not be reproduced or used without prior written consent.

12. Privacy and Data Protection

We respect your privacy and handle all personal data in accordance with our Privacy Policy.
By using our website or services, you consent to the collection and use of your data as outlined in that policy.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Updates to These Terms

We may update these Terms & Conditions at any time.
Revised versions will be posted on this page with the updated date.
Please check regularly for any changes.

15. Contact Us

If you have any questions about these Terms, please contact us:
Abnormal Load Solutions Ltd

📧 info@abnormalloadsolutions.com